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Overview
HostRocket, founded in 1999, offers a variety of web hosting options for both small and large businesses. You can choose to be part of a shared hosting network if you have a small internet business, purchase you own server if you have a large business or corporation, or become a reseller by selling host space to other internet companies.
Because the company is privately owned, you will find the cost per month is much lower than other companies. Quality customer service, low start up fees, and unlimited bandwidth for shared hosting are just some of the features that HostRocket is able to offer its customers. By providing testimonials on their website, you can see what others have to say about the service.
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Overall Grade |
82% |
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Reliability & Performance
With 99.9% uptime, HotRocket can ensure that your website will be seen at all times.
With OC-3 and OC-12 redundant connections to the internet their web servers are connected all the time,
they also have installed a fully redundant power backup system to keep things running smoothly during power outages.
Other reliability features include protection from internet fraud, live technical support, and pre-installed script library. These features are included in shared hosting, reselling, and dedicated web hosting.
If you are looking for performance, HostRocket is the place to be, the minimum hardware installed into the server includes 4400MHz processor speed and 2GB of RAM! which is far above most competitors.
While shared web hosting includes unlimited bandwidth, dedicated web hosting services for large companies vary in the amount of storage space that will be given based on computer processor you are using. Servers are listed on the website along with the amount of transfer and disk storage available.
Pricing
Pricing varies greatly depending on your needs. Shared hosting is the least expensive and the best option for those who have small online businesses.
You do not have to sign a contract, but you will be charged a startup fee.
All hosting packages come with a money back guarantee.
Dedicated web hosting packages vary in price based on the type of processor you have. You will have to reserve a system if you want to purchase one as they are only offered in limited quantities.
Reseller hosting is available if you want to sell server space. The price you will pay each month depends on the size of the space. Space ranges from 15GB disk storage, 150GB bandwidth to 50GB disk storage, 500GB disk storage.
Control panel
The easy to use web based control panel is among the best.
Site management includes a daily backup tool as well as a site builder and other tools for monitoring disk usage and loading files to and from your web server.
Password protection, unlimited POP3/IMAP email accounts, domain parking, unlimited sub domains, and streaming media support are just some of the features you can use to increase sales and exposure online.
You will receive a lot of support from HostRocket and you will be able to make changes to your account at any time when you sign up for shared web hosting.
You will also be able to track any errors that have occurred and how well your website is performing so you can make changes to your marketing campaign.
Dedicated hosting services offer similar control panel features and tools.
Customer support
HotRocket offers a variety of customer service options so you can resolve issues quickly. Customer service representatives are available via phone, email, and live chat. You can submit and track tickets, research issues in database articles, and find answers to questions in FAQ sections on the website. There is also dedicated serve support and server reboots requests. You can also ask other customers by posting questions on an open forum.
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