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Overview
Dot5Hosting is a web hosting provider that dedicates itself towards maintaining a high level of customer satisfaction by providing a friendly and high level of technical support for their customers. Their motto is if someone else does not look after their customers, then someone else will, therefore creating happy customers is their key goal. The ways that they accomplish this feat are numerous.
The Dot5Hosting servers are located in California and have a direct connection to seven different internet backbones via fiber optic cabling. They also use several different providers to help ensure the best quality connections and the most uptime.
Security is also taken very seriously at Dot5Hosting. They use a large UPS generator system to backup the electrical power to every single server, ensuring that they will stay up even during an extended power outage. Dot5Hosting also uses a redundant air-conditioning system in order to ensure that the server rooms are kept at optimum temperatures for server performance. The wide variety of hardware systems allow them to provide solutions for any customer’s needs.
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Overall Grade |
90% |
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Reliability & Performance
Dot5Hosting’s reliability is among the best. With seven separate fiber optic connections to internet backbones, and the use of several different reliable providers, down time has not been an issue. To top it all off, they also took the time to properly set up a UPS generator system to keep things running smoothly during power outages, and a fully redundant air conditioning system to keep things cool for optimum performance.
If you don’t believe us, take one of their customer’s words for it! One testimonial states, “Server speed is extremely fast for downloading and uploads are always at my upload capacity of 30k. The customer service is the best…Downtime has never been a problem. If you need a host, get this one!”
Pricing
The prices are where Dot5Hosting stands out from the rest. Low fees make this a great choice for anyone, whether they are using the website for personal or business reasons. On top of the fantastic prices, Dot5Hosting sweetens the deal with free setup and a free domain name forever. Not only that, they also include 1500GB of server space, unlimited free technical support, countless email accounts and a 15000GB monthly site transfer.
Control panel
The award winning Dot5Hosting control panel is the most complete and versatile control panel available on the internet. With the use of this panel you can manage every aspect of your web site. If you are stuck with a problem, the control panel also features many tutorials, walk thrus and a help center to get you back on track.
The control panel also has many built in features to make uploading files an easy task. Did we mention that they also have a feature to allow you to fully backup your website?
Customer support
Customer support is perhaps the most beneficial feature of an account at Dot5Hosting. If you ever run into a problem, there are countless ways that you can get the help you need. A quick visit to their website will quickly give you access to countless tutorials and walkthroughs. If your problem is more complicated, simply connect to a live chat with their customer support and they should have things straightened out for you in just minutes.
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